Federal AI Strategy & Workflow Architect

Thread AI, Inc.; New York (NY); Hybrid; USD 150,000 - 200,000; Full time

Job summary

Thread AI, headquartered in New York, is seeking an Applied AI Engineer to help federal customers identify where AI can improve workflows, then build and test those workflows in Lemma with end users.

You will own problem definition, workflow requirements, and adoption, collaborating with Growth and engineering to turn insights into scalable solutions. Willingness to travel and strong collaboration skills are required.

Qualifications

• Four or more years of relevant experience, or comparable evidence of independently leading customer delivery, product implementation or operational technology adoption.
• A track record of taking an ambiguous problem through implementation and into sustained use, with clear evidence of what changed for users.
• Strong analytical judgment. You can investigate data, question assumptions and turn competing requests into a manageable scope.
• Technical fluency with APIs, data structures and AI models. You can follow engineering tradeoffs and learn a product well enough to build useful workflows yourself.
• The ability to work credibly with users, technical teams and senior stakeholders and help them reach decisions.
• Clear writing and practical execution: useful requirements, decision records, training materials and concise updates.

Responsibilities

• Work alongside users to understand their decisions and the obstacles that consume their time.
• Investigate available data and systems with the customer and your engineering partner.
• Build agents and workflows in Lemma. Test their logic with realistic examples, review outputs with users and refine what you build.
• Agree on scope, milestones and acceptance criteria. Keep customer decisions and dependencies moving, and raise changes that affect delivery commitments.
• Run working sessions and training. Help users operate the workflow independently and recognize when it needs attention.
• Measure adoption and results, and explain them clearly to users, program leaders and technical stakeholders.
• Bring specific customer problems back to product and engineering. Develop reusable workflows and implementation guidance from what succeeds in the field.
• Work with Growth on discovery and evaluations, using customer evidence to shape feasible follow-on work.

Skills

Customer Delivery Leadership

Analytical reasoning

APIs & data structures

AI model fluency

Stakeholder communication

Education

Bachelor's degree or equivalent in STEM

Tools

Lemma platform

SQL

Python

Job description

Thread AI, headquartered in New York, is seeking an Applied AI Engineer to help federal customers identify where AI can improve workflows, then build and test those workflows in Lemma with end users.

You will own problem definition, workflow requirements, and adoption, collaborating with Growth and engineering to turn insights into scalable solutions. Willingness to travel and strong collaboration skills are required.