Federal Administrative Specialist — Seattle

TeleSolv Consulting, LLC; Seattle (WA); On-site; USD 33,000 - 39,000; Full time

Job summary

TeleSolv Consulting, LLC seeks an Administrative Specialist (General Clerk III) to support federal services in Seattle, WA. The role manages records, assists with applicant processing, and carries out diverse administrative tasks in a fast-paced environment.

The ideal candidate is a U.S. citizen who can pass a stringent background check and has at least two years of administrative experience with Microsoft Office. Local candidates only.

Qualifications

• Must be a U.S. citizen.
• Must pass an intense background check.
• Active Tier 4 Public Trust, or the ability to obtain one.
• High school diploma or GED from an accredited institution.
• Two years of general administrative experience with customer interface.
• Two years of experience with Microsoft Office products.
• Two years of related undergraduate study may substitute for experience.

Responsibilities

• Greet and check-in applicants.
• Verify identity and required documents; respond to general inquiries and processing needs.
• Maintain up-to-date information on program requirements and enrollment processes.
• Notify inspection staff of information affecting applicant acceptance.
• Check applicant information against government databases.
• Escort applicants to designated locations as needed.
• Provide performance reports.
• Compile data for daily CBP officer and contractor activity reports.
• Schedule interview appointments in the Trusted Traveler Programs Internal system.
• Assist the public with creating accounts and submitting applications for enrollment, renewal, or card replacement.
• Assist with membership card activation.

Skills

Administrative experience

Customer interface

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TeleSolv Consulting, LLC seeks an Administrative Specialist (General Clerk III) to support federal services in Seattle, WA. The role manages records, assists with applicant processing, and carries out diverse administrative tasks in a fast-paced environment.

The ideal candidate is a U.S. citizen who can pass a stringent background check and has at least two years of administrative experience with Microsoft Office. Local candidates only.