Federal Account Manager – State Department & Cloud Security

Avaya Corporation; Springfield (VA); Remote; USD 120,000 - 180,000; Full time

Job summary

Avaya seeks an experienced Federal Account Manager to drive strategic growth across the U.S. State Department and related organizations.

The role emphasizes selling enterprise communications, cloud, and cybersecurity solutions in complex federal environments, with a requirement for Top Secret clearance. The candidate will build executive relationships, identify and close opportunities, expand existing accounts, and position Avaya’s secure communications portfolio across government programs.

Qualifications

• 10+ years CX/UC/CC technology sales with U.S. Federal Government experience.
• Proven track record selling into the State Department and other Federal agencies.
• Active Top Secret clearance required; ability to travel as needed.
• Strong executive presence with exceptional communication and strategic account planning.

Responsibilities

• Develop and execute strategic account plans to achieve revenue targets within State Department accounts.
• Build trusted relationships with senior leaders across the Department and partners.
• Identify, qualify, and close new business opportunities while expanding Avaya's footprint.
• Position Avaya's secure communications portfolio including cloud voice and collaboration products.
• Navigate FAR/DFARS requirements and federal procurement processes.
• Collaborate across internal teams to develop winning customer solutions.
• Drive account strategies aligned with modernization initiatives and mission objectives.
• Maintain an accurate sales pipeline and forecast with CRM tools.
• Develop relationships with prime contractors, SI’s, and channel partners supporting State programs.
• Lead multi-stakeholder sales pursuits from opportunity to contract award and deployment.
• Represent Avaya at federal industry conferences and customer engagements.

Skills

Federal sales

CX/UC/CC

Strategic accounts

Executive presence

Travel willingness

Education

Master's degree

Job description

Avaya seeks an experienced Federal Account Manager to drive strategic growth across the U.S. State Department and related organizations.

The role emphasizes selling enterprise communications, cloud, and cybersecurity solutions in complex federal environments, with a requirement for Top Secret clearance. The candidate will build executive relationships, identify and close opportunities, expand existing accounts, and position Avaya’s secure communications portfolio across government programs.