Fast-Track Debt Relief Qualifier

Century Support Services, LLC; Idaho; On-site; USD 22,000 - 30,000; Full time

Job summary

Century Support Services, LLC seeks a Qualification Specialist to be the first contact for consumers seeking debt-relief assistance. You will engage prospects, obtain authorization for a soft credit review, identify qualifying debt, and perform a warm transfer to a Certified Debt Specialist for enrollment.

This role emphasizes speed, efficiency, and qualification, delivering a positive customer experience while routing qualified opportunities to experienced specialists for full presentation and

Qualifications

• No degree required; relevant customer service or sales experience preferred.
• Strong verbal communication and active listening skills.
• Ability to build rapport quickly and guide conversations.
• Basic computer and CRM proficiency.
• Detail-oriented with compliance awareness.

Responsibilities

• Respond promptly to inbound opportunities.
• Establish rapport and professional first impression.
• Explain qualification process and obtain consumer consent.
• Gather information on unsecured debt obligations.
• Document information accurately in CRM.
• Coordinate with Certified Debt Specialist for a smooth handoff.

Skills

Sales experience

Communication skills

Active listening

CRM proficiency

Multitasking

Job description

Century Support Services, LLC seeks a Qualification Specialist to be the first contact for consumers seeking debt-relief assistance. You will engage prospects, obtain authorization for a soft credit review, identify qualifying debt, and perform a warm transfer to a Certified Debt Specialist for enrollment.

This role emphasizes speed, efficiency, and qualification, delivering a positive customer experience while routing qualified opportunities to experienced specialists for full presentation and