Fast-Paced Food & Beverage Attendant - Guest Service

PENN Entertainment, Inc.; Toledo (OH); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Wellness programs

Descripción de la vacante

Penn Entertainment, Inc. is seeking a host/server associate to support daily operations at our Ohio venue.

You will clear and reset tables, assist servers by delivering orders, and attentively monitor guest needs to ensure a smooth, enjoyable dining experience. This role requires excellent customer service, strong English communication, and the ability to work a flexible schedule including nights and weekends.

Formación

• Must be 18 years of age.
• High school diploma or equivalent.
• Knowledgeable of menu selections.
• Read, write legibly, understand and speak English.
• Excellent customer service/communication skills.
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to respond to visual and oral cues.
• Able to work in constricting areas.
• Able to tolerate noise and bright lights.
• Able to work at a fast pace in often crowded/noisy environment.

Responsabilidades

• Clearing all tables and resetting them for new seating in accordance with venue standards.
• Ensuring each table is ready for guests’ arrival in accordance with venue standards.
• Performing service duties for servers by picking up their orders when ready in the kitchen and delivering them.
• Monitoring tables to assess guests’ needs and respond to guest requests after meals.
• Restocking and cleaning assigned station at end of shift per Health standards.
• Interacting with guests and coworkers in a helpful, positive, upbeat, professional manner.
• Attending pre-shift meetings.
• Maintaining regular and consistent attendance.
• Participating as a team member with all servers, venue hosts, supervisors and kitchen staff.
• Declaring tips through time and attendance system at end of each shift.

Conocimientos

Customer service

Communication skills

English language proficiency

Teamwork

Attention to detail

Flexible schedule

Educación

High school diploma or equivalent

Descripción del empleo

Penn Entertainment, Inc. is seeking a host/server associate to support daily operations at our Ohio venue.

You will clear and reset tables, assist servers by delivering orders, and attentively monitor guest needs to ensure a smooth, enjoyable dining experience. This role requires excellent customer service, strong English communication, and the ability to work a flexible schedule including nights and weekends.