Cashier & Guest Service Pro — Full-Time

PENN Entertainment, Inc.; Columbus (OH); Hybrid; USD 28,000 - 36,000; Full time

Job summary

PENN Entertainment in Columbus, OH is seeking a friendly Food & Beverage team member to greet guests, take orders, process payments, and deliver outstanding service in a fast-paced environment.

You will work with a diverse team, maintain a clean workstation, follow safety and sanitation standards (ServSafe), and support other venues as needed. This role requires 21+ and the ability to stand for long periods.

Qualifications

• Must be 21+ and able to work nights, weekends, holidays.
• High school diploma or GED required.
• Six months of experience in food or customer service with cash handling preferred.
• Read, write, and speak English; excellent communication.

Responsibilities

• Takes food/beverage orders, accepts payments, delivers orders, and clears tables.
• Monitors and replenishes food products, stocks counters and displays.
• Keeps work area clean, sanitized, and organized throughout shifts.
• Ensures proper storage, rotation, and temperature control of prepared foods.
• Works with culinary team to ensure smooth workflow and guest satisfaction.
• Adheres to sanitation standards (ServSafe) and safety policies.
• Supports other venues as needed and complies with gaming laws.

Skills

Customer service

Cash handling

English proficiency

Teamwork

Education

High School Diploma or GED

Job description

PENN Entertainment in Columbus, OH is seeking a friendly Food & Beverage team member to greet guests, take orders, process payments, and deliver outstanding service in a fast-paced environment.

You will work with a diverse team, maintain a clean workstation, follow safety and sanitation standards (ServSafe), and support other venues as needed. This role requires 21+ and the ability to stand for long periods.