Food & Beverage Runner — Fast-Paced Guest Service

PENN Entertainment, Inc.; Toledo (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

PENN Entertainment, Inc. Toledo, OH is hiring for a service-oriented role in our restaurant operations. You will clear tables, reset for new seating, and assist servers by picking up and delivering orders to guests with a friendly, attentive attitude.

We value dependable team members with strong customer service skills, the ability to work in a fast-paced environment, and a professional appearance. This on-site role requires flexibility for evenings, weekends, and holidays.

Qualifications

• Must be 18 years of age.
• High school diploma or equivalent.
• Knowledgeable of menu selections.
• Read, write legibly, understand and speak English.
• Excellent customer service/communication skills.
• Available to work required schedule including nights, weekends, holidays and overtime.

Responsibilities

• Clearing all tables and resetting them for new seating in accordance with venue standards.
• Ensuring each table is ready for guests’ arrival in accordance with venue standards.
• Performing service duties for servers by picking up their orders when ready in the kitchen and delivering them.
• Monitoring tables to assess guests’ needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area.
• Restocking and cleaning assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards.
• Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner.
• Attending pre-shift meetings
• Responsible for maintaining a regular and consistent attendance record
• Participating as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation
• Declaring tips through time and attendance system at the end of each shift

Skills

Customer service

Communication

English skills

Menu knowledge

Teamwork

Education

High school diploma or equivalent

Job description

PENN Entertainment, Inc. Toledo, OH is hiring for a service-oriented role in our restaurant operations. You will clear tables, reset for new seating, and assist servers by picking up and delivering orders to guests with a friendly, attentive attitude.

We value dependable team members with strong customer service skills, the ability to work in a fast-paced environment, and a professional appearance. This on-site role requires flexibility for evenings, weekends, and holidays.