Fast-Paced Auto Service Advisor | Uncapped Commission

Stuteville Auto Group; Durant (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Base salary + uncapped commission

Medical, dental, and vision insurance

Paid vacation, sick leave, and holidys

401(k) retirement plan

Paid training and professional develop

Career growth and advancement

Supportive team environment

Stability of an established dealership

Job summary

Stuteville Chevrolet of Durant is looking for an experienced Quick Lane & Tire Service Advisor to join our team. You will be the primary contact for customers, helping them understand their vehicle's maintenance needs, and recommending services while delivering a positive service experience from start to finish.

We offer a base salary plus uncapped commission, providing excellent earning potential for a motivated individual who delivers outstanding customer service and builds lasting customer

Qualifications

• Minimum 1 year of automotive Service Advisor experience.
• Knowledge of automotive maintenance and tire products.
• Strong customer service, communication, and sales skills.
• Comfortable using computers and automotive service software.

Responsibilities

• Greet customers promptly and professionally, providing a welcoming and positive service experience.
• Assist customers with tire purchases, oil changes, routine maintenance, and other automotive service needs.
• Listen to customer concerns, assess service needs, and accurately document information on repair orders.
• Recommend appropriate maintenance services, tire options, and additional repairs based on vehicle needs and manufacturer recommendations.
• Prepare and explain accurate estimates for parts, labor, and services.
• Coordinate with service technicians to ensure work is completed accurately and efficiently.
• Monitor service progress, manage customer expectations, and provide timely updates on vehicle status and completion times.
• Review completed services with customers, explain charges, and process payments.
• Maintain organized repair orders and ensure accurate documentation of services performed.
• Build customer trust and loyalty through honest recommendations, clear communication, and exceptional service.
• Work closely with the service team to maintain an efficient workflow and achieve departmental goals.

Skills

Customer service

Communication

Sales

Computer literacy

Automotive knowledge

Job description

Stuteville Chevrolet of Durant is looking for an experienced Quick Lane & Tire Service Advisor to join our team. You will be the primary contact for customers, helping them understand their vehicle's maintenance needs, and recommending services while delivering a positive service experience from start to finish.

We offer a base salary plus uncapped commission, providing excellent earning potential for a motivated individual who delivers outstanding customer service and builds lasting customer