High-Earning Quick Lane & Tire Service Advisor

Stuteville Ford; Durant (OK); On-site; USD 40,000 - 72,000; Full time

Benefits offered by this job

Competitive Compensation – Base Salary

Medical, Dental, and Vision Insurance

Paid Vacation, Sick Leave, and Holyays

401(k) Retirement Plan

Paid Training and Professional Develop

Career Growth and Advancement Opportun

Supportive Team Environment

Stability of an Established Automotive

Job summary

Stuteville Chevrolet of Durant is seeking an experienced Quick Lane & Tire Service Advisor to join our service team in Durant, OK. The ideal candidate will excel at guiding customers through tire purchases, oil changes, and routine maintenance while delivering a transparent and positive service experience.

The role emphasizes accurate estimates for parts and labor, communicating clearly with customers, and coordinating with technicians to ensure efficient service delivery.

Qualifications

• Minimum of 1 year of automotive Service Advisor experience required.
• Knowledge of automotive maintenance, tire products, and common vehicle service needs.
• Valid driver''s license with an acceptable driving record.

Responsibilities

• Greet customers promptly and professionally, providing a welcoming and positive service experience.
• Assist customers with tire purchases, oil changes, routine maintenance, and other automotive service needs.
• Listen to customer concerns, assess service needs, and accurately document information on repair orders.
• Recommend appropriate maintenance services, tire options, and additional repairs based on vehicle needs and manufacturer recommendations.
• Prepare and explain accurate estimates for parts, labor, and services.
• Coordinate with service technicians to ensure work is completed accurately and efficiently.
• Monitor service progress, manage customer expectations, and provide timely updates on vehicle status and completion times.
• Review completed services with customers, explain charges, and process payments.

Skills

Customer service

Sales skills

Communication

Automotive knowledge

Computer skills

Team player

Education

High school diploma or equivalent

Tools

Automotive service software

Job description

Stuteville Chevrolet of Durant is seeking an experienced Quick Lane & Tire Service Advisor to join our service team in Durant, OK. The ideal candidate will excel at guiding customers through tire purchases, oil changes, and routine maintenance while delivering a transparent and positive service experience.

The role emphasizes accurate estimates for parts and labor, communicating clearly with customers, and coordinating with technicians to ensure efficient service delivery.