Automotive Service Advisor: Fast-Paced, Customer-Focused

Starling Chevy; Mount Pleasant (SC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k

Life Insurance

Paid Vacation & Holidays

Employee Discounts on products &服务

Job summary

Starling Chevrolet is seeking an Automotive Service Advisor to greet customers, assess service needs and prepare repair orders with time and cost estimates. You will communicate options, schedule repairs, and keep customers updated on progress, while ensuring accurate documentation and high customer satisfaction.

Ideal candidates have prior service advisor experience, a professional appearance, and a clean driving record, with willingness to undergo a background check and drug screen.

Qualifications

• Organized and friendly personality required.
• Strong time management and communication skills.
• Professional appearance expected.
• Clean driving record required.
• Willing to pass pre-employment background check and drug screening.
• Previous service advisor experience is required.

Responsibilities

• Greet customers and listen to service needs.
• Prepare repair orders with time, cost and labor estimates.
• Explain work and costs to customers.
• Schedule service appointments and track progress.
• Advise customers on service options and maintenance.
• Maintain accurate records and customer communications.
• Support service marketing initiatives and ensure customer satisfaction.
• Ensure vehicles are parked and secured properly.

Skills

Organized & friendly personality

Time management

Excellent communication

Professional appearance

Clean driving record

Background check & drug screen

Previous service advisor experience

Job description

Starling Chevrolet is seeking an Automotive Service Advisor to greet customers, assess service needs and prepare repair orders with time and cost estimates. You will communicate options, schedule repairs, and keep customers updated on progress, while ensuring accurate documentation and high customer satisfaction.

Ideal candidates have prior service advisor experience, a professional appearance, and a clean driving record, with willingness to undergo a background check and drug screen.