Automotive Service Advisor – Quick Lane & Tires

Stuteville Auto Group; Durant (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Base salary + uncapped commission

Medical, dental, and vision insurance

Paid vacation, sick leave, and holidys

401(k) retirement plan

Paid training and professional develop

Career growth and advancement

Supportive team environment

Stability of an established dealership

Job summary

Stuteville Chevrolet of Durant is looking for an experienced Quick Lane & Tire Service Advisor to join our team. You will be the primary contact for customers, helping them understand their vehicle's maintenance needs, and recommending services while delivering a positive service experience from start to finish.

We offer a base salary plus uncapped commission, providing excellent earning potential for a motivated individual who delivers outstanding customer service and builds lasting customer

Qualifications

• Minimum 1 year of automotive Service Advisor experience.
• Knowledge of automotive maintenance and tire products.
• Strong customer service, communication, and sales skills.
• Comfortable using computers and automotive service software.

Responsibilities

• Greet customers promptly and professionally, providing a welcoming and positive service experience.
• Assist customers with tire purchases, oil changes, routine maintenance, and other automotive service needs.
• Listen to customer concerns, assess service needs, and accurately document information on repair orders.
• Recommend appropriate maintenance services, tire options, and additional repairs based on vehicle needs and manufacturer recommendations.
• Prepare and explain accurate estimates for parts, labor, and services.
• Coordinate with service technicians to ensure work is completed accurately and efficiently.
• Monitor service progress, manage customer expectations, and provide timely updates on vehicle status and completion times.
• Review completed services with customers, explain charges, and process payments.
• Maintain organized repair orders and ensure accurate documentation of services performed.
• Build customer trust and loyalty through honest recommendations, clear communication, and exceptional service.
• Work closely with the service team to maintain an efficient workflow and achieve departmental goals.

Skills

Customer service

Communication

Sales

Computer literacy

Automotive knowledge

Job description

Stuteville Chevrolet of Durant is looking for an experienced, customer-focused Quick Lane & Tire Service Advisor to join our team!

This position is ideal for someone who enjoys working with people, has a strong understanding of automotive maintenance and tire services, and thrives in a fast-paced environment. As a Quick Lane & Tire Service Advisor, you will be the primary point of contact for customers, helping them understand their vehicle's maintenance needs, recommending appropriate services, and ensuring a positive service experience from start to finish.

We offer a base salary plus uncapped commission, providing excellent earning potential for a motivated individual who delivers outstanding customer service and builds lasting customer relationships.

Benefits & Perks

• Competitive Compensation – Base Salary Plus Uncapped Commission
• Medical, Dental, and Vision Insurance
• Paid Vacation, Sick Leave, and Holidays
• 401(k) Retirement Plan
• Paid Training and Professional Development
• Career Growth and Advancement Opportunities
• Supportive Team Environment
• Stability of an Established Automotive Dealership Group

What You'll Do

• Greet customers promptly and professionally, providing a welcoming and positive service experience.
• Assist customers with tire purchases, oil changes, routine maintenance, and other automotive service needs.
• Listen to customer concerns, assess service needs, and accurately document information on repair orders.
• Recommend appropriate maintenance services, tire options, and additional repairs based on vehicle needs and manufacturer recommendations.
• Prepare and explain accurate estimates for parts, labor, and services.
• Coordinate with service technicians to ensure work is completed accurately and efficiently.
• Monitor service progress, manage customer expectations, and provide timely updates on vehicle status and completion times.
• Review completed services with customers, explain charges, and process payments.
• Maintain organized repair orders and ensure accurate documentation of services performed.
• Build customer trust and loyalty through honest recommendations, clear communication, and exceptional service.
• Work closely with the service team to maintain an efficient workflow and achieve departmental goals.

What We're Looking For

• Minimum of 1 year of automotive Service Advisor experience required.
• Knowledge of automotive maintenance, tire products, and common vehicle service needs.
• Strong customer service, communication, and sales skills.
• Ability to confidently explain recommended services and repair estimates to customers.
• Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment.
• Positive attitude, strong work ethic, and a team-oriented approach.
• Comfortable using computers and automotive service software.
• Valid driver's license with an acceptable driving record.
• Ability to operate both automatic and manual transmission vehicles preferred.

Ready to take the next step in your automotive career?

Join the team at Stuteville Chevrolet of Durant, where your experience, customer service skills, and dedication to success can make a difference.

Apply today!

Stuteville Chevrolet of Durant is an Equal Opportunity Employer. We provide equal employment opportunities to all applicants and employees without regard to any status protected by applicable federal, state, or local law.