Fashion Stylist & Client Experience Expert

ALICE + OLIVIA; Washington (District of Columbia); On-site; USD 32,000 - 60,000; Full time

Benefits offered by this job

Wardrobing program

Retail discount

401(k) match

Medical insurance

Dental insurance

Vision insurance

Floating holidays

Job summary

ALICE + OLIVIA in Washington, DC is seeking a dedicated Stylist to deliver outstanding customer service and drive sales. You will lead by example, maintain product knowledge, and uphold brand image.

This role focuses on building client relationships, achieving personal and store goals, and using company tools to elevate the client experience. A professional grooming standard and reliable schedule are required.

Qualifications

• Experience delivering exceptional customer service in fashion/retail environments.
• Ability to meet personal sales goals and contribute to store targets.
• Strong communication and relationship-building skills.

Responsibilities

• Lead sales team and act as a role model for new sales associates
• Achieve personal sales goals and contribute to store goals
• Use company selling tools to ensure excellent customer service
• Maintain product knowledge and maximize daily sales
• Maintain and update client books with detailed information
• Develop and maintain client relationships, contributing to monthly sales
• Maintain a UPT above the company standard of 2.0
• Satisfy company KPI requirements
• Ensure professional image and grooming reflecting the brand
• Adhere to work schedule, blackout periods, and meetings
• Assist in merchandising and stock replenishment
• Maintain visual standards and comply with POS policies

Skills

Customer Focus

Drive for results

Team player

Time management

Personal credibility

Job description

ALICE + OLIVIA in Washington, DC is seeking a dedicated Stylist to deliver outstanding customer service and drive sales. You will lead by example, maintain product knowledge, and uphold brand image.

This role focuses on building client relationships, achieving personal and store goals, and using company tools to elevate the client experience. A professional grooming standard and reliable schedule are required.