Fashion Sales Associate: Customer Experience

H&M; Littleton (CO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Staff discount

Incentive program (HIP)

Health benefits

Job summary

H&M is seeking a Sales Advisor to welcome customers, understand fashion trends and guide them through the store. You will actively sell our products, promote the Hello Member app, and keep the floor tidy while collaborating with the team.

You will handle garment care, stock, and checkout processes, delivering a great in-store experience with strong communication and a passion for fashion. Prior retail experience is helpful.

Qualifications

• Provide excellent customer service and active selling of products.
• Promote and guide customers on fashion trends and store stories.
• Collaborate with store team to deliver a great customer experience.

Responsibilities

• Provide excellent customer service: welcoming and guiding customers through the store, omni experience where available.
• Promote products and actively sell to achieve sales targets with store management.
• Maintain garment care, stock levels and present attractive displays following visual guidelines.

Skills

Customer service

Communication

Fashion knowledge

Sales experience

Team collaboration

Tools

Instore Care App

Click & Collect

Smart Store

Job description

H&M is seeking a Sales Advisor to welcome customers, understand fashion trends and guide them through the store. You will actively sell our products, promote the Hello Member app, and keep the floor tidy while collaborating with the team.

You will handle garment care, stock, and checkout processes, delivering a great in-store experience with strong communication and a passion for fashion. Prior retail experience is helpful.