Fashion Sales Advisor: Elevate Customer Experience

H&M; Lexington (KY); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Staff discount

HIP incentive program

Health insurance and wellness benefits

Job summary

H&M is seeking a Sales Advisor to deliver exceptional customer service and guide shoppers through the store experience with fashion knowledge. You will actively sell products, promote the Hello Member loyalty program, and support store operations to maintain a clean, organized environment.

The role emphasizes teamwork, learning, and providing a positive customer journey in a dynamic retail setting. Prior retail experience and a passion for fashion help you succeed here.

Qualifications

• Candidates should be passionate about fashion and delivering great customer experiences.
• Experience in fashion, retail or service industries is preferred.
• Strong communication, creativity and teamwork skills are important.
• Ability to engage customers and promote products effectively.

Responsibilities

• Provide excellent customer service and guide customers through the store experience.
• Promote and sell products, and support loyalty app adoption.
• Maintain garment care, presentation, and tidy sales floor and back of house.
• Assist with opening/closing store and stock replenishment following visual guidelines.

Skills

Customer service

Fashion knowledge

Sales experience

Communication

Tools

POS system

Job description

H&M is seeking a Sales Advisor to deliver exceptional customer service and guide shoppers through the store experience with fashion knowledge. You will actively sell products, promote the Hello Member loyalty program, and support store operations to maintain a clean, organized environment.

The role emphasizes teamwork, learning, and providing a positive customer journey in a dynamic retail setting. Prior retail experience and a passion for fashion help you succeed here.