Fashion Sales Advisor — Style & Customer Experience

H&M; Auburn Hills (MI); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Staff discount

Health insurance

Retirement plan

Paid time off

Job summary

H&M is seeking a Sales Advisor to deliver outstanding customer service while guiding shoppers through the store and actively selling products. You will rely on fashion knowledge to inform customers, promote loyalty programs, and maintain a clean, well-presented sales floor.

This role emphasizes teamwork, adaptability, and a passion for fashion, with duties including garment presentation, stock replenishment, and participation in on-the-floor initiatives to enhance the customer experience.

Qualifications

• Experience delivering excellent customer service in retail or service settings.
• Ability to converse with customers about fashion trends and products.
• Motivated to meet and exceed sales targets in a fast-paced environment.

Responsibilities

• Provide warm, in-store customer service and guide customers through shopping experiences.
• Promote products, loyalty programs, and sustainability initiatives to increase sales.
• Maintain store presentation, cleanliness, and stock levels per visuals guidelines.
• Assist with opening/closing duties and operate checkout and fitting room areas.

Skills

Customer service

Fashion knowledge

Sales orientation

Team collaboration

Communication

Job description

H&M is seeking a Sales Advisor to deliver outstanding customer service while guiding shoppers through the store and actively selling products. You will rely on fashion knowledge to inform customers, promote loyalty programs, and maintain a clean, well-presented sales floor.

This role emphasizes teamwork, adaptability, and a passion for fashion, with duties including garment presentation, stock replenishment, and participation in on-the-floor initiatives to enhance the customer experience.