Fashion & Customer Experience Specialist

H&M; Montgomery (AL); On-site; USD 17,908 - 19,286; Full time

Benefits offered by this job

Staff discount

HIP (Incentive Program)

Health insurance

Wellness program

Retirement plan

Paid leave

Paid time off

Job summary

H&M is seeking a Sales Advisor to provide outstanding customer service, guide shoppers through our fashion ranges, and promote the Hello Member loyalty app. You will help maintain compelling visual displays, support stock replenishment, and assist with store operations to ensure a smooth customer experience.

Ideal candidates bring enthusiasm for fashion, strong communication skills, and the ability to work collaboratively in a fast-paced team.

Qualifications

• Experience providing customer service in fashion, retail or similar.
• Ability to guide customers through fashion trends and products.
• Strong communication and collaborative skills.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote and sell products to customers.
• Actively promote the Hello Member loyalty app and in-store sustainability initiatives.
• Keep the store tidy and well presented; support opening/closing and stock replenishment.

Skills

Customer service

Sales

Fashion knowledge

Communication

Teamwork

Tools

POS system

Instore Care App

Click & Collect

Smart Store

Job description

H&M is seeking a Sales Advisor to provide outstanding customer service, guide shoppers through our fashion ranges, and promote the Hello Member loyalty app. You will help maintain compelling visual displays, support stock replenishment, and assist with store operations to ensure a smooth customer experience.

Ideal candidates bring enthusiasm for fashion, strong communication skills, and the ability to work collaboratively in a fast-paced team.