Fashion Sales Advisor — Customer Focus & Style

H&M; Virginia Beach (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Staff discount

HIP incentive program

Comprehensive benefits

Job summary

H&M is seeking a Sales Advisor to deliver outstanding customer service and guide shoppers through the store to showcase our latest fashion. You will use fashion knowledge to inform customers about trends and products, while maintaining a clean, organized sales floor and supporting back-of-house operations.

You will collaborate with the team to hit sales targets, promote the Hello Member loyalty app, and contribute to a positive, inclusive store environment.

Qualifications

• Provides excellent customer service and guides customers through the store.
• Promotes products and drives sales with a positive, brand-aligned attitude.
• Stays informed on fashion trends and assists customers with styling.
• Collaborates with team to meet sales targets and maintain store standards.
• Engages customers with Hello Member loyalty app and sustainability initiatives.
• Adheres to procedures, safety and legal requirements in-store operations.

Responsibilities

• Welcome and guide customers to create an Omni-channel or in-store experience.
• Promote and explain products, trends, and brand stories to drive sales.
• Maintain garment presentation, stock levels, and store cleanliness.
• Assist with fitting room, checkout, and back-of-house operations.

Skills

Customer service

Communication

Fashion knowledge

Teamwork

Sales experience

Flexible / adaptable

Job description

H&M is seeking a Sales Advisor to deliver outstanding customer service and guide shoppers through the store to showcase our latest fashion. You will use fashion knowledge to inform customers about trends and products, while maintaining a clean, organized sales floor and supporting back-of-house operations.

You will collaborate with the team to hit sales targets, promote the Hello Member loyalty app, and contribute to a positive, inclusive store environment.