Fashion Sales Advisor: Elevate Customer Experience

H&M; Liberty Township (OH); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Staff discount

Health benefits

Career development

Job summary

H&M is seeking a Sales Advisor to welcome customers, share fashion knowledge, and guide purchases with an omni-channel mindset. You will support garment refills, presentation, and back-of-house tasks to uphold a tidy store and positive shopper experience.

The role emphasizes teamwork, customer-first communication, and involvement in initiatives like loyalty programs and sustainability efforts. You’ll thrive in a dynamic retail environment.

Qualifications

• Experience in delivering customer service in fashion/retail environments.
• Ability to promote and sell products and drive loyalty initiatives.
• Interest in fashion trends and ability to share knowledge with customers.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote products and the Hello Member loyalty app.
• Maintain store presentation and assist with garment care and stock replenishment.
• Operate fitting rooms and checkouts following store processes.

Skills

Customer service

Sales skills

Fashion knowledge

Communication

Teamwork

Job description

H&M is seeking a Sales Advisor to welcome customers, share fashion knowledge, and guide purchases with an omni-channel mindset. You will support garment refills, presentation, and back-of-house tasks to uphold a tidy store and positive shopper experience.

The role emphasizes teamwork, customer-first communication, and involvement in initiatives like loyalty programs and sustainability efforts. You’ll thrive in a dynamic retail environment.