Fashion Sales Advisor - Elevate Customer Experience

H&M; Frederick (MD); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Staff discount

Health insurance

Incentive program

Job summary

H&M in Frederick, MD is looking for a Sales Advisor to deliver exceptional customer service and guide shoppers through the store. You’ll use your fashion knowledge to help customers find items, explain trends, and actively sell our products while promoting the Hello Member loyalty program.

You’ll support garment care, checkout, and display maintenance, collaborate with teammates, and help reach sales targets in a fast-paced retail environment.

Qualifications

• Experience in a fast-paced fashion environment.
• Strong customer service and communication skills.
• Knowledge of fashion trends and product knowledge.

Responsibilities

• Provide excellent customer service and guide customers through the store and omni experience.
• Engage with customers to deliver a great shopping experience.
• Promote fashion trends and products to customers.
• Actively promote the Hello Member loyalty app and in-store sustainability initiatives.
• Represent the H&M brand positively during all customer interactions.
• Support sales targets with store management.

Skills

Sales experience

Customer service

Fashion knowledge

Communication skills

Tools

Instore Care App

Click & Collect

Smart Store

Job description

H&M in Frederick, MD is looking for a Sales Advisor to deliver exceptional customer service and guide shoppers through the store. You’ll use your fashion knowledge to help customers find items, explain trends, and actively sell our products while promoting the Hello Member loyalty program.

You’ll support garment care, checkout, and display maintenance, collaborate with teammates, and help reach sales targets in a fast-paced retail environment.