Seasonal Fashion & Customer Experience Advisor

H&M; Frederick (MD); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Staff discount card

Health insurance

HIP incentive program

Paid time off

Job summary

H&M is hiring a Sales Advisor in Maryland, Frederick. You will deliver outstanding customer service, guide shoppers through the store, and apply fashion knowledge to inform and inspire purchases.

You’ll actively promote the Hello Member loyalty app, maintain clean layouts, and support sales targets through effective product presentation. You will work with a team to ensure a positive shopping experience, manage stock, and keep the store running smoothly.

Qualifications

• Passionate about fashion and in-store experiences.
• Motivated by giving customers great experiences.
• Be communicative, creative, curious, flexible, decisive and action-oriented.
• Enjoy working in a collaborative and dynamic environment.
• Experience with sales in a fast-paced team setting.
• Experience in fashion/retail customer service.

Responsibilities

• Provide excellent customer service and guide customers through the store and omni experience.
• Engage with customers to deliver outstanding service and promote products.
• Lead customers through fashion trends and stories and promote loyalty programs.
• Promote and sell products while representing the H&M brand positively.
• Support store management to reach sales targets and participate in stock/merchandising tasks.
• Assist with garment care, presentation, replenishment and store cleanliness.
• Operate fitting rooms and checkout areas following best practices.
• Contribute to a tidy sales floor and back-of-house areas.

Skills

Customer service

Sales experience

Fashion knowledge

Communication

Job description

H&M is hiring a Sales Advisor in Maryland, Frederick. You will deliver outstanding customer service, guide shoppers through the store, and apply fashion knowledge to inform and inspire purchases.

You’ll actively promote the Hello Member loyalty app, maintain clean layouts, and support sales targets through effective product presentation. You will work with a team to ensure a positive shopping experience, manage stock, and keep the store running smoothly.