Fashion Sales Advisor – Customer Experience (Staff Discount)

H&M; Novi (MI); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Staff discount

Health insurance

HIP incentive program

Paid time off

Job summary

H&M is seeking a Sales Advisor to deliver exceptional customer service, guide shoppers through the store, and actively sell our fashion offerings. You will convey product knowledge, promote the Hello Member loyalty program, and support store operations to ensure a smooth, stylish shopping experience.

Ideal candidates bring passion for fashion, strong customer service experience, and comfort in a fast-paced team environment.

Qualifications

• Experience in fashion, retail or service industries.
• Ability to promote and sell products and engage customers.
• Comfort with using technology and helping customers with loyalty programs.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote and sell products while representing the H&M brand.
• Promote the Hello Member loyalty app and in-store initiatives.
• Maintain clean, organized, and well-presented sales floor and stockrooms.
• Assist with opening and closing duties and stock replenishment.

Skills

Customer service

Sales experience

Communication

Team collaboration

Fashion knowledge

Job description

H&M is seeking a Sales Advisor to deliver exceptional customer service, guide shoppers through the store, and actively sell our fashion offerings. You will convey product knowledge, promote the Hello Member loyalty program, and support store operations to ensure a smooth, stylish shopping experience.

Ideal candidates bring passion for fashion, strong customer service experience, and comfort in a fast-paced team environment.