Fashion Sales Advisor - Customer Experience + Staff Discount

H&M; Charleston (SC); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Employee discount

Staff benefits

Career development opportunities

Job summary

H&M is seeking a Sales Advisor to deliver exceptional customer service and guide customers through the store to actively sell our products. You will apply fashion and product knowledge to provide customers with detailed information for the best experience and help maintain a tidy sales floor and back-of-house areas in coordination with the store team.

The role emphasizes engaging customers, promoting our loyalty app, and supporting store targets through excellent service, merchandising, and

Qualifications

• Passion for fashion and customer service excellence.
• Ability to guide and inform customers about trends and products.
• Strong communication and interpersonal skills.
• Experience working in a dynamic retail environment.

Responsibilities

• Provide excellent customer service and guide customers through the store and omni experience.
• Engage with customers to understand needs and drive sales.
• Share fashion knowledge and product stories to inform purchase decisions.
• Promote loyalty app and sustainability initiatives in-store.
• Support with merchandising, stocking, and cleanliness of the sales floor.

Skills

Customer service

Sales experience

Fashion knowledge

Communication

Teamwork

Job description

H&M is seeking a Sales Advisor to deliver exceptional customer service and guide customers through the store to actively sell our products. You will apply fashion and product knowledge to provide customers with detailed information for the best experience and help maintain a tidy sales floor and back-of-house areas in coordination with the store team.

The role emphasizes engaging customers, promoting our loyalty app, and supporting store targets through excellent service, merchandising, and