Fashion Sales Advisor: Customer Experience Lead

H&M; Daly City (CA); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Employee discount

Health insurance

Staff development opportunities

Job summary

H&M in Daly City, CA is seeking a Sales Advisor to provide exceptional customer service and guide customers through the store to actively sell products. You will use fashion knowledge to inform customers and support in-store sustainability initiatives.

The role emphasizes a welcoming approach, collaboration with the store team, and contributing to overall sales targets through excellent service.

Qualifications

• Passionate about fashion and in-store experience.
• Motivated by giving customers a great experience.
• Communicative, creative, curious, flexible and decisive.
• Enjoy working in a collaborative environment.
• Experience in sales within fashion or retail is a plus.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote and sell products while actively supporting Omni experience where available.
• Promote the Customer Loyalty App and in-store sustainability initiatives.
• Maintain store presentation, cleanliness and garment care.
• Support opening and closing procedures and stock replenishment.
• Represent the H&M brand positively in all interactions.

Skills

Customer service

Communication

Fashion knowledge

Sales experience

Collaborative work

Job description

H&M in Daly City, CA is seeking a Sales Advisor to provide exceptional customer service and guide customers through the store to actively sell products. You will use fashion knowledge to inform customers and support in-store sustainability initiatives.

The role emphasizes a welcoming approach, collaboration with the store team, and contributing to overall sales targets through excellent service.