In-Store Fashion Sales Advisor: Elevate Customer Experience

H&M; San Jose (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Staff discount

H&M Incentive Program

Paid time off

Job summary

H&M is hiring a Sales Advisor in California to deliver outstanding customer service and guide shoppers through the store, actively supporting sales and the Hello Member loyalty program. You will use fashion knowledge to discuss trends and products and work with the team to ensure a welcoming shopping experience.

Role emphasizes garment care, store presentation, and collaboration in a fast-paced, inclusive environment that values the customer first and teamwork.

Qualifications

• Experience delivering customer service in fashion or retail.
• Sales experience in a dynamic store environment.
• Strong communication and teamwork skills.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote products and the Hello Member loyalty app to customers.
• Maintain garment refill, care, and presentation to reflect visual standards.
• Contribute to a clean and tidy sales floor and back of house.

Skills

Customer service

Sales experience

Communication

Tools

Instore Care App

Click & Collect

Smart Store

Job description

H&M is hiring a Sales Advisor in California to deliver outstanding customer service and guide shoppers through the store, actively supporting sales and the Hello Member loyalty program. You will use fashion knowledge to discuss trends and products and work with the team to ensure a welcoming shopping experience.

Role emphasizes garment care, store presentation, and collaboration in a fast-paced, inclusive environment that values the customer first and teamwork.