Farmers Insurance Customer Service Representative

Kyle Hulsey Farmers Insurance; Union (MO); In loco; USD 30.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Paid Time Off (PTO)

Weekends Off

Descrizione del lavoro

Kyle Hulsey Farmers Insurance in Missouri is seeking a full-time Customer Service Representative who will train on-site to fit in our growing office environment.

You will provide exceptional service to current clients and assist prospects who call in, handling policy changes and payments as part of daily operations. No prior experience is required, and hands-on training is offered to help you succeed.

Competenze

• Willing to learn, coachable and eager to grow.
• Positive attitude and a proactive self-starter.
• Clear communication and interpersonal skills.
• Ability to process policy changes and payments accurately.

Mansioni

• Provide exceptional customer service and support.
• Develop and maintain client relationships.
• Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Handle all incoming claim calls from customers and follow-up.
• Take premium payments from customers.

Conoscenze

Excellent communication

Customer service

Self-motivated

Multi-tasking

Coachable

Formazione

Insurance license(s)

Descrizione del lavoro

Job Description

Job Description

Our office is

quickly growing

and we need someone who we can train to fit in our office puzzle! The position offered is

full time

. Our Customer Service Representative needs to

exceed customer service standards

to current clients while also

assisting prospects as they call in

. No prior experience is necessary

Responsibilities

• Provide exceptional customer service and support.
• Develop and maintain client relationships.
• Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Handle all incoming claim calls from customers and follow-up.
• Take premium payments from customers.

Requirements

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Appropriate license(s)

Benefits

• Flexible Schedule
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Paid Time Off (PTO)Weekends Off