Farm Cooperative Customer Success Specialist

NEW Cooperative, Inc; Mount Ayr (IA); Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

NEW Cooperative, Inc in Mount Ayr, IA, is seeking a Customer Service Specialist to promote sales, support billing, and assist customers in a fast-paced agricultural setting.

You will interact with growers and local customers, handle inquiries, process orders, and support store operations while prioritizing safety, accuracy, and teamwork. This role emphasizes customer service, communication, and operational reliability.

Formación

• High school diploma or GED required.
• 1–3 months related experience preferred.
• Strong customer service and communication skills.
• Ability to read and interpret safety rules, manuals, and procedures.

Responsabilidades

• Promotes customer sales and provides fast, courteous service.
• Maintains office area, equipment, and vehicles in good condition.
• Ensures items are billed and charged promptly; processes products picked up by customers.
• Weighs incoming/outgoing grain and assists in settling grain in a timely manner.
• Communicates with customers about prices and trends; supports location operations as needed.

Conocimientos

Customer service

Communication

Reading & comprehension

Educación

High school diploma or GED

Descripción del empleo

NEW Cooperative, Inc in Mount Ayr, IA, is seeking a Customer Service Specialist to promote sales, support billing, and assist customers in a fast-paced agricultural setting.

You will interact with growers and local customers, handle inquiries, process orders, and support store operations while prioritizing safety, accuracy, and teamwork. This role emphasizes customer service, communication, and operational reliability.