Agriculture Customer Support & Billing Specialist

NEW Cooperative, Inc; Gruver (IA); On-site; USD 21,000 - 28,000; Full time

Job summary

NEW Cooperative is hiring for a customer-focused role in Iowa, focused on promoting sales and delivering superior service. You will handle inquiries, billing, and daily office tasks while supporting grain operations and maintenance activities.

The position emphasizes safety, integrity, and a proactive work ethic, with seasonal hours and the need to adapt to busy periods. Equal opportunity employer and community-minded culture.

Qualifications

• High school diploma or GED with 1-3 months of related experience.
• Must be licensed and insurable to drive.
• Ability to read and interpret safety and operating instructions.
• Strong customer service mindset and communication skills.
• Comfort with seasonal peak workloads.

Responsibilities

• Provide fast, courteous customer service over the phone and in person.
• Maintain the office area neat and organized.
• Bill products sold and ensure timely delivery and accurate invoicing.
• Weigh incoming and outgoing grain; assist in settlements.
• Support other location needs as directed by supervisor.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High school diploma or GED

Tools

Driver's license

Job description

NEW Cooperative is hiring for a customer-focused role in Iowa, focused on promoting sales and delivering superior service. You will handle inquiries, billing, and daily office tasks while supporting grain operations and maintenance activities.

The position emphasizes safety, integrity, and a proactive work ethic, with seasonal hours and the need to adapt to busy periods. Equal opportunity employer and community-minded culture.