Fan-First Treat Store Leader | Flexible Schedules

Dairy Queen, Inc.; Sparta (WI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Flexible Schedules

On The Job Training

Free Meals

Free Uniforms

Holiday Pay

Job summary

Dairy Queen is seeking a Treat Store Assistant Manager to lead dining room and kitchen operations, motivate teams, and deliver exceptional guest experiences. The role emphasizes accountability, ownership, and maintaining a positive attitude in a fast-paced environment.

Ideal candidates will have 1–3 years of leadership in quick-service settings, strong food-safety knowledge, and the ability to manage multiple tasks while upholding brand standards.

Qualifications

• 1-3 years of high-volume restaurant leadership experience; quick-service preferred.
• High School diploma or equivalent.
• Proven track record of effectively managing COGS and labor.
• Strong knowledge and application of safe food handling practices.
• Able to work under pressure in a fast-paced environment.
• Comfortable standing for entire shift and able to lift 50 pounds.
• Highly organized and detail-oriented with capability to oversee many aspects of the business.
• Exhibit good manners and promptness; maintain a positive attitude.

Responsibilities

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance.
• Enthusiastically greet and welcome fans to the Dairy Queen brand.
• Strive to exceed fan expectations and deliver fan-first service through timely and quality service.
• Meet or exceed brand standards with competency in inventory and cash controls.
• Ensure that PRIDE systems and routines are incorporated into day-to-day operations for shift success.
• Address issues impacting the restaurant’s profit and loss to optimize sales and profit.
• Assist the General Manager with hiring, training, coaching, and developing Shift Leads and Crew Members.
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members.
• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards.
• Be a willing team player and maintain a cooperative working relationship with management and team members.
• May assist GM in local store marketing activities and projects.

Skills

Leadership experience

COGS management

Labor management

Food safety practices

Pressure handling

Organized and detail-oriented

Education

High School diploma or equivalent

Job description

Dairy Queen is seeking a Treat Store Assistant Manager to lead dining room and kitchen operations, motivate teams, and deliver exceptional guest experiences. The role emphasizes accountability, ownership, and maintaining a positive attitude in a fast-paced environment.

Ideal candidates will have 1–3 years of leadership in quick-service settings, strong food-safety knowledge, and the ability to manage multiple tasks while upholding brand standards.