Dairy Queen Treat Store Assistant Manager

Dairy Queen; Sparta (WI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Flexible Schedules

On The Job Training

Free Meals

Free Uniforms

Holiday Pay

Job summary

Dairy Queen is seeking a Treat Store Assistant Manager to lead dining room and kitchen operations, motivate teams, and deliver exceptional guest experiences. The role emphasizes accountability, ownership, and maintaining a positive attitude in a fast-paced environment.

Ideal candidates will have 1–3 years of leadership in quick-service settings, strong food-safety knowledge, and the ability to manage multiple tasks while upholding brand standards.

Qualifications

• 1-3 years of high-volume restaurant leadership experience; quick-service preferred.
• High School diploma or equivalent.
• Proven track record of effectively managing COGS and labor.
• Strong knowledge and application of safe food handling practices.
• Able to work under pressure in a fast-paced environment.
• Comfortable standing for entire shift and able to lift 50 pounds.
• Highly organized and detail-oriented with capability to oversee many aspects of the business.
• Exhibit good manners and promptness; maintain a positive attitude.

Responsibilities

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance.
• Enthusiastically greet and welcome fans to the Dairy Queen brand.
• Strive to exceed fan expectations and deliver fan-first service through timely and quality service.
• Meet or exceed brand standards with competency in inventory and cash controls.
• Ensure that PRIDE systems and routines are incorporated into day-to-day operations for shift success.
• Address issues impacting the restaurant’s profit and loss to optimize sales and profit.
• Assist the General Manager with hiring, training, coaching, and developing Shift Leads and Crew Members.
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members.
• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards.
• Be a willing team player and maintain a cooperative working relationship with management and team members.
• May assist GM in local store marketing activities and projects.

Skills

Leadership experience

COGS management

Labor management

Food safety practices

Pressure handling

Organized and detail-oriented

Education

High School diploma or equivalent

Job description

• Dairy Queen Treat Store Assistant Manager

Dairy Queen Treat Store Assistant Manager

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. If you are a management professional who is looking take on a fun and rewarding new challenge, join our team! Our commitment to your continued professional development makes this a great opportunity for you to build a career with us. If you want more out of your career, Dairy Queen is the right place!

• Health Insurance
• Paid Time Off
• Flexible Schedules
• On The Job Training
• Free Meals
• Free Uniforms
• Holiday Pay for all National Holidays
• (Closed Easter, Thanksgiving, Christmas Eve, Christmas Day, New Years Day)

Requirements:

• Minimum 1-3 years of high volume restaurant leadership experience; previous quick service restaurant experience strongly preferred
• High School diploma or equivalent
• Proven track record of effectively managing COGS and labor
• Strong knowledge and application of safe food handling practices
• Work well under pressure packed situations while maintaining a great attitude
• Comfortable standing for entire shift and able to lift 50 pounds
• Ability to work in and out of different temperature ranges.
• Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
• Exhibit good manners, proper personal hygiene, and promptness
• Have fun and maintain a positive attitude at all times!

Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Meet or exceed Dairy Queen brand standards with competency in inventory and cash controls
• Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success
• React to issues impacting the restaurant’s profit & loss (P&L) to optimize sales and profit
• Assist the General Manager with hiring, training, coaching, and developing Shift Leads and Crew Members to build a highly skilled and productive team
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
• May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors’ store marketing, identifying and tracking changing consumer demands.
• At all times exhibit a genuine passion for excellence
• Perform other duties as assigned by management