Fan Experience Event Ops Associate

Fanatics Betting & Gaming; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Fanatics Commerce is seeking a Retail Associate to deliver exceptional fan experiences on game days and regular shifts, utilizing POS and store standards. You will greet fans, assist with product selections, and help maintain a polished sales floor.

The role requires strong communication, teamwork, and flexibility to work evenings, weekends, and events, with a professional appearance aligned to the Fanatics brand.

Qualifications

• Must be at least 18 years old.
• Retail or hospitality experience preferred.
• Able to work evenings, weekends, holidays, home games and events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Able to stand, walk, bend, and move, and lift up to 25 pounds.
• Maintain a professional appearance and represent the Fanatics brand positively.

Responsibilities

• Greet fans and assist with shopping experiences.
• Make product recommendations based on observations and conversations.
• Maintain sales floor and stockroom standards.
• Process sales transactions via Fanatics POS.
• Collaborate with teams to drive shared goals and outcomes.

Skills

Customer service

Communication

Teamwork

Flexibility

Sales experience

Physical stamina

Education

High school diploma or equivalent

Job description

Fanatics Commerce is seeking a Retail Associate to deliver exceptional fan experiences on game days and regular shifts, utilizing POS and store standards. You will greet fans, assist with product selections, and help maintain a polished sales floor.

The role requires strong communication, teamwork, and flexibility to work evenings, weekends, and events, with a professional appearance aligned to the Fanatics brand.