Family Voice Advocate for Wraparound Support

New Alternatives Inc.; California; On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Paid time off

Professional development

Team-oriented culture

Career growth

Job summary

New Alternatives, Inc. is seeking a compassionate and highly skilled Parent Peer Partner to join our High Fidelity Wraparound team in California. This role centers on authentic engagement, lived experience, and building trusting relationships with families navigating complex systems of care.

You will work with Child and Family Teams to ensure family voice, choice, and strengths remain central in planning. The position requires excellent engagement and communication skills, the ability to connect

Qualifications

• Experience as a parent or caregiver of a child with complex needs preferred.
• Strong engagement, communication, and relationship-building skills are essential.
• Ability to connect authentically with families in a supportive, nonjudgmental manner.
• Experience working with children, youth, and families in community or human services settings preferred.
• Understanding of family-centered, strengths-based, and trauma-informed care.
• Ability to work collaboratively within multidisciplinary teams.
• Current & Valid CA Driver's License Required.
• Bilingual abilities strongly preferred.

Responsibilities

• Build strong, trusting relationships with caregivers and families through lived experience and engagement skills.
• Support family participation and voice within Child and Family Team (CFT) meetings.
• Assist families in identifying strengths, natural supports, and community resources.
• Provide encouragement, coaching, and peer-based support throughout the Wraparound process.
• Help families navigate behavioral health, education, probation, and community systems.
• Promote hope, resilience, and empowerment in all interactions.
• Collaborate with HFW Facilitators, Family Specialists, and clinical teams to support care planning.
• Maintain timely and accurate documentation in accordance with program requirements.

Skills

Engagement skills

Relationship-building

Communication

Lived experience

Bilingual abilities

Job description

New Alternatives, Inc. is seeking a compassionate and highly skilled Parent Peer Partner to join our High Fidelity Wraparound team in California. This role centers on authentic engagement, lived experience, and building trusting relationships with families navigating complex systems of care.

You will work with Child and Family Teams to ensure family voice, choice, and strengths remain central in planning. The position requires excellent engagement and communication skills, the ability to connect