Family Shelter Care & Safety Specialist

MP RPO; Peabody (MA); On-site; USD 30,000 - 33,000; Part time

Benefits offered by this job

Sign-On Bonus

Part-time direct hire

Job summary

Our client operates North Shore family shelter programs supporting 50 families across congregate, scattered site, and motel/hotel environments. The role emphasizes trauma-informed care, confidentiality, and rapid response to participants' basic needs.

Responsibilities include coordinating with shelter staff, case management, and crisis teams; documenting incidents; assisting with housing applications; and ensuring safety and cleanliness across all shelter units.

Responsibilities

• Use a strengths-based, trauma-informed care and a collaborative approach with participants.
• Treat all participants, guests, staff, collaterals, vendors, contractors, and volunteers with respect and dignity.
• Maintain excellent boundaries, a high degree of confidentiality and ethical behavior, and always adhere to HIPAA regulations.
• Document and communicate effectively with the shelter program team to ensure continuity of care.
• Ensure that each participant's emergency and basic needs are met upon entry and during the entirety of their stay.
• Participate in all staff meetings and stay informed on resources for essential services, trauma informed care, and best practices.
• Initiate non-violent crisis prevention/intervention and utilize de-escalation and safety skills.
• Develop positive relationships with families while upholding guidelines and behavioral expectations.
• Submit maintenance tickets or supply requests as needed for participants.
• Support participants in housing search and assist with housing applications.

Job description

Our client operates North Shore family shelter programs supporting 50 families across congregate, scattered site, and motel/hotel environments. The role emphasizes trauma-informed care, confidentiality, and rapid response to participants' basic needs.

Responsibilities include coordinating with shelter staff, case management, and crisis teams; documenting incidents; assisting with housing applications; and ensuring safety and cleanliness across all shelter units.