Family Services Admin & Field Trips Coordinator

CRANBERRY TOWNSHIP; Cranberry Township (Butler County); On-site; USD 25,000 - 33,000; Full time

Job summary

Commonwealth Charter Academy in Cranberry Township, PA, seeks a Family Services Administrative Assistant to support the Family Services Department from a local service center. Primary duties include answering phones and emails, greeting visitors, and providing general office support.

The role also involves coordinating field trips and events, maintaining calendars and RSVPs, assisting staff with registrations, and managing payment/reporting for field trips.

Qualifications

• High School Diploma required.
• Minimum 2 years of relevant work experience.
• Preferred 5 years of relevant work experience.
• Previous experience with Title I programs preferred.
• Prior meeting planning.

Responsibilities

• Provide excellent customer service to families and staff.
• Assist families with questions via phone, chat, and email.
• Secure venues for Family Services events and field trips across the state.
• Maintain accurate master events calendar for field trips, career exploration events, spring formals, and other Family Services programs.
• Schedule and manage RSVPs for Family Services programs and initiatives.
• Assist field trip coordinators with field trip registrations and email reminders.
• Maintain the field trip payment site, including posting trips and running/distributing payment reports.
• Maintain staff sign-ups for field trips and track participation requirements.
• Coordinate staff travel for Family Services programs and initiatives.
• Maintain databases of venues and contracts.
• Develop, administer, and analyze surveys for staff and families.
• Other duties as assigned by the Family Services Leadership Team.

Skills

Customer focus

Communication skills

Teamwork

Interpersonal skills

MS Office

Flexibility

Travel willingness

Education

High School Diploma

2 years of relevant work experience

Job description

Commonwealth Charter Academy in Cranberry Township, PA, seeks a Family Services Administrative Assistant to support the Family Services Department from a local service center. Primary duties include answering phones and emails, greeting visitors, and providing general office support.

The role also involves coordinating field trips and events, maintaining calendars and RSVPs, assisting staff with registrations, and managing payment/reporting for field trips.