Field Trips & Family Services Admin Assistant

WATERFRONT PITTSBURGH; Homestead (Allegheny County); On-site; USD 21,000 - 30,000; Full time

Job summary

Commonwealth Charter Academy WATERFRONT PITTSBURGH in Homestead, PA seeks a Family Services Administrative Assistant to support field trips and office operations. Responsibilities include answering phones and emails, coordinating venues, managing calendars, RSVPs, and travel for staff, and maintaining databases.

Ideal candidates have a High School Diploma, 2 years of relevant experience (5+ preferred), strong communication skills, and proficiency with Microsoft Office.

Qualifications

• High School Diploma required; 2 years relevant work experience.
• 5 years of relevant experience preferred for seniority.
• Proficiency with Microsoft Office and web-based systems.

Responsibilities

• Provide excellent customer service to families and staff.
• Answer questions via phone, chat, and email.
• Secure venues for Family Services events and field trips across the state.
• Maintain master events calendar for field trips and programs.
• Schedule and manage RSVPs for Family Services programs.
• Assist field trip coordinators with registrations and reminders.
• Maintain field trip payment site and distribute reports.
• Maintain staff sign-ups for field trips and track participation.
• Coordinate staff travel for Family Services programs.
• Maintain databases of venues and contracts.
• Develop and analyze surveys for staff and families.

Skills

Customer service

Communication skills

Multitasking

Detail orientation

Microsoft Office

Travel readiness

Education

High School Diploma

2 years relevant experience

5+ years preferred

Associates/Bachelors preferred

Job description

Commonwealth Charter Academy WATERFRONT PITTSBURGH in Homestead, PA seeks a Family Services Administrative Assistant to support field trips and office operations. Responsibilities include answering phones and emails, coordinating venues, managing calendars, RSVPs, and travel for staff, and maintaining databases.

Ideal candidates have a High School Diploma, 2 years of relevant experience (5+ preferred), strong communication skills, and proficiency with Microsoft Office.