Family Service Sales Counselor - Pre-Need & At-Need

Sci Corp; Pickens (SC); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Commission-based incentives

Minimum hourly pay and potential for O

Job summary

Sci Corp is seeking a Family Service Counselor to serve client families by arranging at-need and pre-need cemetery plans. You will generate revenue, manage relationships, and be the primary contact for families with a focus on compassionate, personalized service.

Responsibilities span lead generation, building lasting family relationships, and collaborating with funeral directors and staff to ensure seamless, high-quality service. Strong communication and customer service skills are essential.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or an equivalent education and experience.
• 1-2 years of customer service or sales experience preferred.
• Current state driver’s license with acceptable driving record; insurance license if required by state.

Responsibilities

• Lead generation: prospect 1–2 hours daily; obtain referrals; network; present to families; track activity.
• Build relationships with families: respond promptly, listen, understand needs, provide value, stay in touch, prepare for appointments.
• Teamwork: link services from at-need to aftercare; collaborate with funeral directors, location managers and staff; review prior contacts; share family concerns.

Skills

Customer service

Sales

Communication

Relationship building

Education

High school diploma or equivalent

1-2 years of college or equivalent

Job description

Sci Corp is seeking a Family Service Counselor to serve client families by arranging at-need and pre-need cemetery plans. You will generate revenue, manage relationships, and be the primary contact for families with a focus on compassionate, personalized service.

Responsibilities span lead generation, building lasting family relationships, and collaborating with funeral directors and staff to ensure seamless, high-quality service. Strong communication and customer service skills are essential.