Family Service Counselor – Pre-Need Sales

Sci Corp; Shreveport (LA); Sur place; USD 50 000 - 100 000; Plein temps

Résumé du poste

Sci Corp is seeking a Family Service Counselor to assist client families with cemetery arrangements and pre-need planning. You will act as the primary contact, delivering personalized service and driving revenue through a strong commission-based incentive structure.

Responsibilities include lead generation, building trust with families, and collaborating with funeral directors and staff to ensure high-quality service.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or an equivalent education and experience.
• 1-2 years of customer service or sales industry experience preferred.
• Current state driver’s license with acceptable driving record.
• Insurance license if required by state/province law.
• Pass the Company’s internal presentation certification within thirty days of hire.
• Ability to work evenings and weekends.
• Ability to drive frequently.
• Willingness to obtain and maintain an insurance license if required by state.
• Flexible hours with potential long days.
• Empathy and respect in dealings with families.
• Knowledge of computers and some software.
• Customer service skills.

Responsabilités

• Lead generation: prospecting at least 1-2 hours daily.
• Obtain referrals from families served.
• Network and build community relationships.
• Explain and present to families.
• Maintain activity logs to ensure productivity.

Connaissances

Customer service

Sales experience

Empathy

Communication

Presentation certification

Drive ability

Computer skills

Formation

High school diploma or equivalent

1-2 years of college or equivalent

Outils

CRM software

Description du poste

Sci Corp is seeking a Family Service Counselor to assist client families with cemetery arrangements and pre-need planning. You will act as the primary contact, delivering personalized service and driving revenue through a strong commission-based incentive structure.

Responsibilities include lead generation, building trust with families, and collaborating with funeral directors and staff to ensure high-quality service.