Family Service Sales Counselor

Service Corporation International; Norman (OK); On-site; USD 40,000 - 58,000; Full time

Job summary

Service Corporation International in Norman, OK seeks a Family Service Counselor to assist client families with at-need cemetery arrangements and pre-need plans. You will be the primary contact, delivering compassionate, personalized service while helping grow revenue for the location.

Responsibilities include lead generation, obtaining referrals from families, presenting options, and building trusted relationships.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or related experience.
• Experience in sales or customer service preferred.
• Ability to obtain insurance license if required.

Responsibilities

• Lead generation and prospecting daily.
• Obtain referrals from families served.
• Explain and present funeral, cemetery and pre-need options.
• Build relationships with families and communities.
• Prepare for appointments with professionalism and attention to detail.
• Collaborate with funeral directors and staff for seamless service.

Skills

Customer service

Sales experience

Empathy

Communication

Time management

Evenings

Weekends

Driving

Computer skills

Education

High school diploma or equivalent

1-2 years of college

Job description

Service Corporation International in Norman, OK seeks a Family Service Counselor to assist client families with at-need cemetery arrangements and pre-need plans. You will be the primary contact, delivering compassionate, personalized service while helping grow revenue for the location.

Responsibilities include lead generation, obtaining referrals from families, presenting options, and building trusted relationships.