Family Service Memorial Specialist

Sci Corp; Appleton (WI); On-site; USD 40,000 - 80,000; Full time

Job summary

Sci Corp is seeking a Family Service Associate to support interment verifications and memorial coordination in the Appleton, WI area. The role involves direct interaction with families and funeral home partners to ensure timely, respectful service for at-need cases.

Responsibilities include building at-need charts, performing blind checks, and following up on memorial renderings and timelines, while scheduling continuation appointments and logging data for counselors.

Qualifications

• Ability to communicate effectively with associates, contractor personnel and client families.
• Ability to work productively with minimal supervision; achieves work objectives in a timely manner.
• Ability to resolve routine problems promptly and effectively.
• Ability to adapt to change in priorities.

Responsibilities

• Builds at-need charts.
• Verifies at-need files before sent for verification.
• Performs blind checks.
• Follows up with memorial renderings, processes and timelines.
• Notifies families when flowers are placed.
• Sets Arrangement Continuation Appointments.
• Designs memorials.
• Serves at-need cemetery families that currently own property.
• Sets follow-up visits at the at-need arrangement conference.
• Logs information for Family Service Counselors.
• Meets with funeral home at-need families.

Skills

Communication

Independence

Problem solving

Adaptability

Education

High School diploma or equivalent

Certification in family service processes

Job description

Sci Corp is seeking a Family Service Associate to support interment verifications and memorial coordination in the Appleton, WI area. The role involves direct interaction with families and funeral home partners to ensure timely, respectful service for at-need cases.

Responsibilities include building at-need charts, performing blind checks, and following up on memorial renderings and timelines, while scheduling continuation appointments and logging data for counselors.