Family Memorial Services Specialist

Sci Corp; Green Bay (WI); On-site; USD 25,000 - 39,000; Full time

Job summary

Sci Corp is seeking a Family Care Specialist in Green Bay, WI to assist Family Service Counselors with interment verifications, blind checks, and memorials. The role focuses on client families, at-need coordination, and timely follow-up to ensure accurate arrangements and smooth service delivery.

Responsibilities include building at-need charts, verifying files, designing memorials, and logging details for counselors. No prior experience required; HS diploma is required.

Qualifications

• High School diploma or equivalent is required.
• Certification in family service processes including interment verification and blind checks.
• Experience not required but willingness to learn is expected.

Responsibilities

• Builds at-need charts.
• Verifies at-need files before verification submission.
• Performs blind checks as part of the process.
• Follows up with memorial renderings, processes and timelines.
• Notifies families when flowers are placed.
• Sets Arrangement Continuation Appointments.
• Designs memorials.
• Serves at-need cemetery families with property ownership.
• Sets follow-up visits at the at-need arrangement conference.
• Logs information for Family Service Counselors.
• Meets with funeral home at-need families.

Skills

Effective communication

Self-management

Problem solving

Adaptability

Education

High School diploma or equivalent

Job description

Sci Corp is seeking a Family Care Specialist in Green Bay, WI to assist Family Service Counselors with interment verifications, blind checks, and memorials. The role focuses on client families, at-need coordination, and timely follow-up to ensure accurate arrangements and smooth service delivery.

Responsibilities include building at-need charts, verifying files, designing memorials, and logging details for counselors. No prior experience required; HS diploma is required.