Memorial & Family Care Specialist

S.E. Combined Services of Florida; Green Bay (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

S.E. Combined Services of Florida in Green Bay, WI is seeking a Family Care Specialist to assist Family Service Counselors with interment verifications, memorial design, and client communications.

You will build at-need charts, verify files, perform blind checks, notify families when flowers are placed, and set arrangement continuation appointments, coordinating follow-up visits with funeral homes. This role requires strong communication, reliability, and the ability to work with minimal

Qualifications

• High School diploma or equivalent.
• Certified in family service processes and interment verification.
• No prior formal experience required.

Responsibilities

• Builds at-need charts.
• Verifies at-need files before verification.
• Performs blind checks.
• Follows up with memorial renderings, processes and timelines.
• Notifies families when flowers are placed.
• Sets Arrangement Continuation Appointments.
• Designs memorials.
• Serves at-need cemetery families that currently own property.
• Sets follow-up visits at the at-need arrangement conference.
• Logs information for Family Service Counselors.
• Meets with funeral home at-need families.

Skills

Communication

Time management

Customer service

Teamwork

Education

High School diploma

Job description

S.E. Combined Services of Florida in Green Bay, WI is seeking a Family Care Specialist to assist Family Service Counselors with interment verifications, memorial design, and client communications.

You will build at-need charts, verify files, perform blind checks, notify families when flowers are placed, and set arrangement continuation appointments, coordinating follow-up visits with funeral homes. This role requires strong communication, reliability, and the ability to work with minimal