Family Service Sales Counselor – Pre-Need & At-Need

Sci Corp; Conroe (TX); Vor Ort; USD 50.000 - 100.000; Vollzeit

Zusammenfassung

Sci Corp in Conroe, TX is seeking a Family Service Counselor to serve client families by arranging at-need cemetery plans and selling pre-need arrangements. You will act as the primary contact for families, deliver personalized service, and help generate revenue for the cemetery.

Responsibilities include lead generation, building trust-based relationships, and coordinating with funeral directors and location staff to provide seamless, high-quality service.

Qualifikationen

• High school diploma or equivalent.
• 1-2 years of college or an equivalent of education and experience.
• 1-2 years of customer service or sales industry experience preferred.
• Current state license to drive with acceptable record; insurance license if required by state.

Aufgaben

• Holds self-accountable for prospecting a minimum of 1-2 hours each day.
• Obtains referrals from families served by the location.
• Networks and builds community and civic relationships.
• Explains and presents presentations to families served and referred families.
• Maintains and tracks activity levels to ensure productivity.
• Responds to client inquiries in a timely, respectful, sensitive and professional manner.
• Connects with families through listening, honest communication and genuine concern.
• Develops an understanding of each family’s unique needs and offers solutions that provide value to them.
• Stays in touch with families to ensure satisfaction.
• Prepares for all appointments and performs all procedures with professionalism and attention to detail.

Kenntnisse

Customer service

Sales experience

Communication skills

Ausbildung

High school diploma or equivalent

1-2 years of college

Tools

Computers

Software

Jobbeschreibung

Sci Corp in Conroe, TX is seeking a Family Service Counselor to serve client families by arranging at-need cemetery plans and selling pre-need arrangements. You will act as the primary contact for families, deliver personalized service, and help generate revenue for the cemetery.

Responsibilities include lead generation, building trust-based relationships, and coordinating with funeral directors and location staff to provide seamless, high-quality service.