Family Service Counselor – Pre-Need & Relationship Sales

Sci Corp; Florida; On-site; USD 50,000 - 150,000; Full time

Job summary

Sci Corp in Casselberry, FL is seeking a Family Service Counselor to serve client families by arranging at-need and pre-need cemetery plans while generating revenue through commission-based sales. You will be the primary contact for families and provide exemplary personalized service.

Responsibilities include lead generation, building trust-based relationships with families, and collaborating with funeral directors and location staff to ensure a seamless, high-quality service experience.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or an equivalent of education and experience.
• 1-2 years of customer service or sales industry experience preferred.

Responsibilities

• Prospect a minimum of 1-2 hours daily for lead generation.
• Obtain referrals from families served by the location.
• Network and build community relationships to generate leads.
• Explain presentations to families and referred families.
• Maintain activity levels to ensure productivity.

Skills

Customer service

Sales experience

Communication skills

Relationship building

Prospecting

Education

High school diploma

1-2 years college

Job description

Sci Corp in Casselberry, FL is seeking a Family Service Counselor to serve client families by arranging at-need and pre-need cemetery plans while generating revenue through commission-based sales. You will be the primary contact for families and provide exemplary personalized service.

Responsibilities include lead generation, building trust-based relationships with families, and collaborating with funeral directors and location staff to ensure a seamless, high-quality service experience.