Family Service Counselor — Pre-Need & Relationship Builder

Sci Corp; Snellville (GA); Vor Ort; USD 50.000 - 100.000; Vollzeit

Zusammenfassung

Sci Corp in Snellville, GA, is seeking a Family Service Counselor to serve client families with compassionate, personalized service and to drive revenue through pre-need and at-need arrangements.

The role emphasizes lead generation, relationship-building with families, and collaboration with funeral directors and staff to ensure high-quality service. Evening and weekend availability are required.

Qualifikationen

• High school diploma or equivalent is required.
• 1-2 years of college or equivalent experience preferred.
• 1-2 years of customer service or sales experience is preferred.

Aufgaben

• Lead generation: prospect 1–2 hours daily and obtain referrals from families served.
• Build relationships with families through attentive, respectful communication and problem solving.
• Schedule and prepare for appointments with professionalism and attention to detail.
• Collaborate with funeral directors and staff to provide seamless, high-quality service.
• Maintain activity logs to monitor productivity and results.
• Explain benefits of pre-planning and educate families to earn referrals.

Kenntnisse

Customer service

Sales

Communication

Empathy

Driving

Presentations

Ausbildung

High school diploma or equivalent

1-2 years of college or education/experience

Tools

CRM software

Jobbeschreibung

Sci Corp in Snellville, GA, is seeking a Family Service Counselor to serve client families with compassionate, personalized service and to drive revenue through pre-need and at-need arrangements.

The role emphasizes lead generation, relationship-building with families, and collaboration with funeral directors and staff to ensure high-quality service. Evening and weekend availability are required.