Family Service Counselor — Inside Sales & Pre-Need

Sci Corp; Nashville (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

Sci Corp is hiring a Family Service Counselor in Nashville to serve client families by arranging at-need cemetery services and promoting pre-need options. You will drive leads, build trusted relationships, and collaborate with funeral directors and staff to deliver compassionate, value-driven service.

The role requires 1–2 years in customer service or sales, a high school diploma or equivalent, and a valid driver''s license. Evening/weekend availability is expected.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or equivalent.
• 1-2 years of customer service or sales experience preferred.
• Valid driver''s license with acceptable driving record.
• Insurance license if required by state/province law and as prescribed by each state board.

Responsibilities

• Prospect daily for new leads and referrals.
• Present to families and explain pre-need options.
• Network with communities and referrals.
• Coordinate with funeral directors and staff to deliver high-quality service.
• Prepare for appointments and follow up on inquiries.

Skills

Customer service

Sales experience

Communication skills

Driver's license

Empathy

Computer skills

Education

High school diploma or equivalent

1-2 years of college or equivalent

Job description

Sci Corp is hiring a Family Service Counselor in Nashville to serve client families by arranging at-need cemetery services and promoting pre-need options. You will drive leads, build trusted relationships, and collaborate with funeral directors and staff to deliver compassionate, value-driven service.

The role requires 1–2 years in customer service or sales, a high school diploma or equivalent, and a valid driver''s license. Evening/weekend availability is expected.