Family Service Counselor - Compassionate Funeral Sales

S.E. Combined Services of Florida; Athens (GA); On-site; USD 50,000 - 100,000; Full time

Job summary

S.E. Combined Services of Florida is seeking a Family Service Counselor in Athens, GA to assist client families with cemetery and pre-need arrangements. The role centers on building trust, delivering empathetic service, and driving revenue through personalized solutions.

The position requires prospecting, referrals, and strong relationship-building with families. Evening/weekend availability and valid driver's license are needed to succeed in this client-focused role.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or equivalent education and experience.
• 1-2 years of customer service or sales experience preferred.
• Valid driver's license with clean record; insurance license if required by state.

Responsibilities

• Lead generation: prospecting 1–2 hours daily, obtain referrals, build community ties, track activity and outcomes.
• Build relationships: respond promptly to inquiries, listen actively, tailor solutions to families’ needs, follow up for satisfaction.
• Teamwork: collaborate with funeral directors and location staff to provide seamless service and support future needs.

Skills

Empathy

Customer service

Sales

Presentation skills

Communication

Education

High school diploma or equivalent

1-2 years of college

Tools

CRM software

Microsoft Office

Job description

S.E. Combined Services of Florida is seeking a Family Service Counselor in Athens, GA to assist client families with cemetery and pre-need arrangements. The role centers on building trust, delivering empathetic service, and driving revenue through personalized solutions.

The position requires prospecting, referrals, and strong relationship-building with families. Evening/weekend availability and valid driver's license are needed to succeed in this client-focused role.