Family Programs & Community Engagement Strategist

ADP, Inc.; Austin (TX); Hybrid; USD 44,000 - 48,000; Full time

Benefits offered by this job

Health coverage

403(b) plan eligibility

Paid time off

Holidays

Job summary

Creative Action in Austin is seeking a Family Programs and Community Engagement Coordinator to oversee volunteer operations, family programming, camps, and community events. This role partners with the Enrollment & Family Engagement team to deliver high-quality experiences for families and campers in a hybrid work setting.

You will lead onsite staff, maintain partner relationships, and manage program logistics while ensuring safety, inclusion, and positive participation.

Qualifications

• Minimum 2 years experience in one or more of the following fields: Community organizing, event management, youth engagement, and/or arts education
• 1–2 years of experience leading, supervising, or coordinating staff, volunteers, or event teams
• High school diploma or its equivalent
• Must be at least 18 years old
• Must possess a valid state driver’s license and maintain a clean driving record
• Must be comfortable and willing to drive cargo vans and large box trucks to transport equipment and supplies
• Ability to safely lift, load, transport, and unload equipment/supplies up to 50 lbs
• Willingness and flexibility to work evenings and weekends as required for events and programming
• Ability to work in variable outdoor weather conditions during community events and camps
• Must successfully pass all required state and organizational background checks

Responsibilities

• Oversee volunteer operations for all family programs, camps and community events, including recruitment, coordination, and stewardship
• Plan and host regular volunteer orientations
• Update and implement volunteer procedures, guidelines and expectations
• Coordinate volunteer schedules for camps and events
• Manage volunteers onsite at programs, camps and events
• Oversee maintenance of the Volunteer Airtable
• Maintain regular communication with existing volunteers including but not limited to: the development of a volunteer newsletter, sharing best practices and follow-ups
• Strategically increase our volunteer database through existing and new partnerships
• Manage allocation and replenishment of volunteer swag and supplies
• Work in collaboration with the Director of Enrollment & Family Engagement to steward a robust Parent Ambassador volunteer cohort
• Coordinate operational needs for family and intergenerational programming
• Manage onsite program staff to support culture and quality
• Foster existing and potential partner relationships
• Engage with families to infuse joy and offer paths for participation
• Act as onsite Host Facilitator at select programs to directly welcome, deliver and participate in program delivery
• Manage follow-up systems for reporting demographics and documenting program quality
• Coordinate program supply allocation and replenishment as needed
• Engage in strategic planning with Senior Director of Family Programs & Community Engagement to curate future programming
• Coordinate operational needs for school year and summer camp programming
• Manage onsite camp staff to reinforce safety, culture and program expectations
• Foster existing and potential camp partner relationships including camp fun activities, workshops and location stakeholders
• Engage with campers and families to infuse joy and offer paths for participation
• Act as onsite Camp Showcase Host to directly welcome, deliver and participate in program delivery
• Support with implementing camp quality plan including lesson plan submission checks, observations, administering surveys, first day and showcase support
• Manage follow-up systems for submitting photos, program quality and family communications
• Collaborate with the Director of Enrollment & Family Engagement to foster more direct family engagement and program evaluation opportunities
• Manage and coordinate camp supply allocation and replenishment including camp load-in and load-out logistics
• Act as emergency onsite staff member when necessary
• Engage in strategic planning with Senior Director of Family Programs & Community Engagement to curate future camp programming in the new Creative Arts Collaborative

Skills

Volunteer coordination

Event planning

Staff supervision

Community engagement

Education

High school diploma

Tools

Airtable

Google Suite

Job description

Creative Action in Austin is seeking a Family Programs and Community Engagement Coordinator to oversee volunteer operations, family programming, camps, and community events. This role partners with the Enrollment & Family Engagement team to deliver high-quality experiences for families and campers in a hybrid work setting.

You will lead onsite staff, maintain partner relationships, and manage program logistics while ensuring safety, inclusion, and positive participation.