Family Practice Front Desk & Patient Services Specialist

Methodist Hospitals; Merrillville (IN); On-site; USD 21,000 - 26,000; Full time

Job summary

Methodist Hospitals in Merrillville, IN is seeking a receptionist to greet and register patients, collect demographics, insurance information, and signatures for physician visits, and coordinate appointments across the practice. The role emphasizes friendly, efficient service and accurate data handling.

Responsibilities include check-in/out, scheduling diagnostic tests, verifying insurance, and directing calls while maintaining HIPAA compliance and professional conduct in a fast-paced office

Qualifications

• High School Diploma or GED required.
• Experience in patient check-in/check-out and medical records prep preferred.
• Ability to apply medical terminology to visits and future appointments.
• Knowledge of insurance verification and patient financials.
• Strong communication and interpersonal skills required.
• Ability to work both independently and in a team environment.

Responsibilities

• Greet and register patients, collect demographics and signatures.
• Coordinate appointments for physicians and diagnostic tests.
• Verify insurance information and financial data.
• Direct calls and messages to appropriate staff.
• Prepare medical records for visits and maintain confidentiality.
• Schedule follow-up appointments as needed.

Skills

Patient greeting

Registration

Medical terminology

Computer skills

Communication

Interpersonal skills

Stress management

Multitasking

Education

High School Diploma/GED

Healthcare/Medical office experience

Tools

HIPAA knowledge

Office software

Job description

Methodist Hospitals in Merrillville, IN is seeking a receptionist to greet and register patients, collect demographics, insurance information, and signatures for physician visits, and coordinate appointments across the practice. The role emphasizes friendly, efficient service and accurate data handling.

Responsibilities include check-in/out, scheduling diagnostic tests, verifying insurance, and directing calls while maintaining HIPAA compliance and professional conduct in a fast-paced office