Medical Office Front Desk & Registration Specialist

Indiana University Health; Indianapolis (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

Indiana University Health at Methodist Hospital Professional Center I & II seeks a front desk professional to manage patient flow, verify insurance, and assist with pre-registration. You will collect demographics, schedule appointments, explain charges, and enter data into the system while handling payments and directing callers.

The role requires a high school diploma and healthcare exposure; familiarity with ICD-10/CPT coding and MS Office is a plus.

Qualifications

• High School Diploma or GED required.
• Healthcare setting experience preferred.
• Ability to learn/retain medical coding (ICD-10, CPT preferred).
• Knowledge of insurance interpretation and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Collecting financial and demographic information for accurate records.
• Scheduling appointments and interviewing patients for medical details.
• Explaining charges and policies.
• Validating and entering charges into systems.
• Collecting payments.
• Answering calls and directing patients/visitors appropriately.

Skills

Medical office experience

Time management

Critical thinking

Multi-tasking

Team-oriented

Education

High School Diploma/GED

Tools

MS Office

Job description

Indiana University Health at Methodist Hospital Professional Center I & II seeks a front desk professional to manage patient flow, verify insurance, and assist with pre-registration. You will collect demographics, schedule appointments, explain charges, and enter data into the system while handling payments and directing callers.

The role requires a high school diploma and healthcare exposure; familiarity with ICD-10/CPT coding and MS Office is a plus.