Family Monitor

Volunteers of America-Greater New York; New York (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off including Paid Birthday

Job summary

Volunteers of America–Greater New York offers a Family Monitor position at the Bushwick Family Residence in Brooklyn, NY. The role supports families on-site with escorts, incident reporting, and crisis intervention, ensuring safety and compliance with facility rules.

The position requires a high school diploma or GED (preferred), about one year of relevant social services experience, and strong interpersonal skills with basic computer literacy. Certifications and training are provided as needed.

Qualifications

• High school diploma or GED preferred.
• One year of relevant experience in a social services setting.
• Must possess good interpersonal skills and basic computer knowledge.

Responsibilities

• Maintain the safety and security of all families in the facility including enforcement of facility rules and regulations.
• Maintain appropriate helping relationship with families and respond to their needs and concerns.
• Provide functions, including new family registration, reception of visitors, security rounds, and other designated functions.
• In the absence of a driver, drive facility vehicle for transportation of clients.
• Participate in scheduled team meetings and case reviews on assigned client families.
• Perform other related duties as requested.

Skills

Interpersonal skills

Basic computer knowledge

Education

High school diploma or GED

Job description

Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.

Our staff are at the heart of this work, creating meaningful change every day. If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.

Position: Family Monitor

The Family Monitor provides support services at designated locations at the family residence. Provides family assistance, such as escorts, incident reporting, and crisis intervention.

Bushwick Family Residence

Bushwick Family Residence is a transitional family shelter where residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/transitional-housing

Location

Brooklyn, NY 11207

Minimum Qualifications

• High school diploma or GED preferred.
• One-year relevant experience working in a similar capacity in a social services setting.
• Must possess good interpersonal skills and basic computer knowledge.

Certifications required upon hire

• Security License
• Fire Guard (F-02)

Certifications required within 90 days of hire – VOA will cover the cost

• CPR/First Aid
• Coordinator of Fire Safety & Alarms (F80)

Family Monitor Principal Responsibilities

• Maintain the safety and security of all families in the facility including enforcement of facility rules and regulations.
• Maintain appropriate helping relationship with families and respond to their needs and concerns.
• Provide functions, including new family registration, reception of visitors, security rounds, and other designated functions.
• In the absence of a driver, drive facility vehicle for transportation of clients.
• Participate in scheduled team meetings and case reviews on assigned client families.
• Perform other related duties as requested.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth.

Full-time employees enjoy

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.