Family Medicine Referral & Front Desk Coordinator

Dartmouth Health; Manchester (NH); On-site; USD 25,000 - 38,000; Full time

Job summary

Dartmouth Health is seeking a Referral Coordinator to manage referrals, coordinate scheduling and assist patients and providers. You will respond to patient questions, guide them through forms and support staff in communication with patients.

Responsibilities include processing prescription and appointment requests, maintaining accurate schedules, and handling follow-ups with labs or external procedures as needed.

Qualifications

• Ability to interact effectively with providers, staff, patients and insurance plan representatives.

Responsibilities

• Responds to patient calls providing general information and education.
• Greets patients arriving for appointments, assists with forms and helps users with technology.
• Processes requests for prescriptions, forms, appointments or to speak with clinical staff.
• Reviews schedules for accuracy and manages multiple worklists to keep appointments fully booked.
• Completes follow-up tasks such as booking appointments, scheduling labs or arranging external procedures.

Skills

Communication

Attention to detail

Computers

Prioritization

Education

High school diploma or equivalent

Job description

Dartmouth Health is seeking a Referral Coordinator to manage referrals, coordinate scheduling and assist patients and providers. You will respond to patient questions, guide them through forms and support staff in communication with patients.

Responsibilities include processing prescription and appointment requests, maintaining accurate schedules, and handling follow-ups with labs or external procedures as needed.